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Big changes coming to Identity University: New courses and knowledge credentials!

We’re excited to announce major updates to two of our main training paths: Identity Security Engineer and Identity Security Administrator. These improvements will not only help you level up your identity security skills but also allow you to showcase your expertise with new and improved Knowledge Cr...

Reimagine your identity Security with Skilled Sessions at Navigate Austin

Don’t miss this opportunity to reimagine your identity security strategy and sharpen your technical skills in a collaborative, expert-led environment.

I'm a Training Admin. How do I manage training for my team?

Check out the Training Admin Guide for instructions on how to manage your team's training resources.

Explore the next generation of learning with Identity University

Today we launched a new and improved Identity University

Best practices guide for Training Administrators

This guide outlines recommended best practices for Training Administrators to ensure team members are engaged, informed, and taking full advantage of available training resources throughout the year.  Monthly  Review available training resources  Log in to Identity University to browse new...

What notifications should I expect as a Training Administrator?

What notifications will I receive? Training Administrators receive proactive, actionable notifications designed to streamline subscription management and ensure uninterrupted team learning.  Reminder of available subscription  One key notification alerts training admins when there are open, un...

How do I track learner progress and request training reports as a Training Administrator?

How to track learner progress and request training reports Reviewing learner progress is essential to ensure that team members are actively registering for and completing their training. Regularly monitoring this information helps you track engagement, identify knowledge gaps, and support overall ...

I have exhausted all three attempts for the Identity Security Leader credential and am inquiring whether I can be granted an additional attempt. What are my options?

An additional attempt for the Identity Security Leader credential can be purchased for $100 here

I completed the Introduction to ISC. How do I register for the other courses in the training path?

The introduction course is available publicly but the remaining courses listed in the training paths are accessible with an active training subscription only. To access and enroll to the remaining courses, you will need to purchase a training subscription. Purchasing a SailPoint eLearning subscrip...

New training resources and rewards to jump-start your learning journey!

At SailPoint, we’re committed to empowering our customers with the knowledge and skills they need to succeed. That’s why we’re excited to introduce two new initiatives designed to help you seamlessly navigate your training in Identity University and get rewarded along the way!   1. New training ...

Identity Security Engineer Exam Prep Guide

Identity Security Engineer Exam Prep Guide   Introduction Candidates for the Identity Security Engineer Certification exam will be configuring and deploying Identity Security Cloud. They will have a general understanding of Identity Governance and Administration (IGA), Identity and Acce...

Now that the IdentityNow Professional exam is retired, what do I do if I am already certified?

While your current certification will remain valid and will not expire, we encourage anyone who already has the IdentityNow Professional certification to still follow the new training path associated with the credential. The path has been updated with new content and will continue to evolve. Remembe...

Identity Security Professional Exam Prep Guide

Identity Security Professional Exam Prep Guide Note: As of September 3, 2025 this exam content has been updated. Please be sure to review the exam blueprint and make sure you are current with the training pre-requisites before sitting for the exam. Introduction The SailPoint Identity Se...

Advance Your Identity Security Career with SailPoint's Knowledge Credential Webinar on January 23rd!

We're excited to introduce Knowledge Credentials! Discover what these credentials are all about and get a sneak peek at the exciting new exams launching soon.

Why did my exam end before my allotted time?

The exam will automatically end once you have answered enough questions correctly or incorrectly. This may occur before your full allotted exam time is complete.  Once you reach the threshold of correct or incorrect number of questions answered, you will automatically receive a pass or fail result...

How do I reschedule my certification exam?

To reschedule a Professional Certification exam that is proctored, you must go to your Proctor360 scheduling link and click "My Sessions" or make sure you are logged into your Proctor360 account and go directly to https://prod1exam.proctor360.com/mysession#/. Note: Rescheduling due to a no-show wi...

SailPoint eLearning Subscriptions

Subscriptions overview A SailPoint eLearning subscription provides on-demand access to all SailPoint training which includes both role-based and product training. This subscription model is designed to empower teams, foster career advancement, and support targeted skill development. With over 100 ...

What is exam tracking from Proctor360?

Are you sure to stop exam tracking? Yes No Stop exam tracking

How does SailPoint determine the passing score for certification exams?

SailPoint utilizes the Contrasting Groups Method approach to set our passing scores for our certification exams. We conduct a contrasting group study by recruiting approximately 100 candidates that fall into one of these three categories: below minimally qualified, minimally qualified, and above min...

Who should become an Identity Security Leader?

The Identity Security Leader training and credential exam are available for security professionals interested in expanding their identity management and security skills through Identity University. Even those without any identity security knowledge are eligible to take the free training and credenti...