Knowledge Article

Best practices guide for Training Administrators

Author

  • Hilary

    SailPoint

This guide outlines recommended best practices for Training Administrators to ensure team members are engaged, informed, and taking full advantage of available training resources throughout the year.

Monthly

  • Review available training resources

Log in to Identity University to browse new or updated training content. Review if there's available training subscriptions or training units to assign/share.

  • Designate team members to use available training resources

Assign open subscription seats to team members and/or share training units code to team members to use.

Every three months

  • Monitor training utilization

Review training registrations and progress data to track who has registered for courses. 

  • Encourage participation

Send friendly reminders highlighting available courses and the benefits of continued learning.

Every six months

  • Evaluate progress and reassign as needed

Take a deeper look at training completion rates and content relevance. 

  • Adjust training or subscription assignments

Reassign or update training assignments to reflect team changes or shifting priorities.

Yearly

  • Renewal and user management

Ensure your subscription is renewed before it lapses.

For multi-year contracts, verify that user assignments are current and accurate.

Evaluate overall training program effectiveness and adjust strategy as needed.