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  1. Knowledge base article

    Understanding Identity Refresh Options

    Overview The Identity Refresh task of IdentityIQ is a critical component of any IdentityIQ installation. Identity Refresh tasks are used to update Identity attribute details, synchronize attributes to downstream systems, evaluate workflow triggers, evaluate policies and execute many other crucial ...

  2. Blog

    Enhancement: Smarter Output Handling for HTTP Request (POST)

    Workflows now automatically trims HTTP POST request outputs when passed into a loop, keeping only the fields you reference in later steps. This extends the payload trimming already available for GET requests—delivering smaller payloads and faster execution times with absolutely no changes required t...

  3. Blog

    Enhancement: Workflows Email Action - CC/BCC

    Workflows is excited to announce the addition of CC and BCC fields to the Send Email action. Until now, recipient routing has been limited to Recipient Email Addresses with no CC or BCC, so reaching additional audiences with the same message often meant multiple Send Email steps or duplicate templat...

  4. Blog

    Enhancement: New Define Comparison Operator Available in Workflows

    Workflows now includes a Define Comparison operator that lets you build richer conditions in a single step. Instead of chaining many separate comparisons, you can combine multiple criteria and condition groups using logical operators to control exactly when a path should run.

  5. Blog

    Enhancement: Scheduled Access Start for Manage Access (V2)

    The Manage Access action now includes two new optional fields: Access Start Date and Access Start Time. These fields let you schedule when approved access should begin, instead of always granting access immediately when the workflow runs. When a start date/time is provided, the existing duration log...

  6. Blog

    Enhancement: Smarter Output Handling for HTTP Request (GET)

    When you use the HTTP Request action with the GET method and a JSON response, Workflows now keeps only the response data needed by later steps. This helps workflows run more efficiently while still giving you full response visibility during testing.

  7. Blog

    Enhancement: Approval Administration for Account Requests

    This update helps administrators keep account deletion and machine account creation workflows moving smoothly by providing a dedicated space to intervene on stalled requests. It reduces administrative bottlenecks and ensures critical account lifecycle approvals are completed on time.

  8. Blog

    Enhancement: Manage ServiceNow Ticket Action with Parameter Storage Credentials

    We are announcing an updated version of the Manage ServiceNow Ticket Workflow action that lets you use credentials stored in SailPoint Parameter Storage, the same centralized model introduced for HTTP Request v3, instead of entering usernames, passwords, or OAuth details inline in the action.

  9. Blog

    Enhancement: Rich Text for Workflows Forms

    Within Workflows, the Form action sends an email prompting the recipient to complete a form. Until now, the fields included in this notification have primarily been limited to plain text. This release adds a rich text editor so you can format those messages more like an email: bold, lists, emphasis,...

  10. Blog

    New Capability: Workflows with 1K Serial Loops

    We are excited to announce a new set of Serial Loop operators in Workflows that support up to 1,000 iterations per loop. With these operators, you can process large lists one item at a time and repeat steps until a condition is met without hitting the 250-item limit of today’s Parallel Loop operator...

  11. Blog

    New Capability: Non-Employee Risk Management - In-flight workflow session continuity

    For Non-Employee Risk Management workflows, administrators can update workflow configuration while people are already moving through a workflow—those in-flight sessions are no longer ended solely because the workflow definition changed.

  12. Blog

    New Capability: Non-Employee Risk Management Workflow Tracing Visualization

    Non-Employee Risk Management Workflow Tracing now includes a visual, step-by-step timeline of what the workflow did for a session, shown together with the accompanying log trace. Administrators and support can search the trace with comma-separated terms, browse workflow action types and child workfl...

  13. Blog

    New Capability: Workflow Limit Update by License Tiers

    Workflows is increasing its Acceptable Use Limits for Business, Business Plus, and Atlas Enterprise suites!

  14. Blog

    Enhancement: Workflows - Data Trimming, Update Variable, Number Transforms

    Workflows is excited to announce three new capabilities: Update Variable, Number Transform, and Data Trimming. Together they make it easier to evolve variable values in your workflows, handle numeric logic, and keep action output light as you scale.

  15. Blog

    Enhancement: Workflows Execution History

    Aha! Ideas Portal This enhancement is brought to you by: GOV-I-1913 GOV-I-3523 GOV-I-4027  Description Admins will soon experience a simplified way to search for specific workflow executions with a new Workflows feature allowing for specific workflow execution event da...

  16. Blog

    Enhancement: HTTP Request Action with Parameter Storage Credentials

    We are excited to announce a new version of the HTTP Request action that supports credential usage from Parameter Store. This action will use credentials created and maintained in the SailPoint Parameter Storage. All running workflows with existing HTTP Request action will continue to run, new workf...

  17. Knowledge base article

    Adapting to JakartaEE

    As part of our continued modernization efforts, IdentityIQ is aligning with JakartaEE 10. While this upgrade brings significant long-term benefits in terms of platform modernization, supportability, and future innovation, we understand that it may require adjustments, particularly for customers with...

  18. Blog

    New Capability: Machine Identity & Account Workflow Event Triggers

    Admins often need more flexibility to automate actions when machine identities or accounts change in Identity Security Cloud. This release introduces new workflow event triggers that allow organizations to extend Machine Identity Security (MIS), Agent Identity Security (AIS), and core ISC with autom...

  19. Blog

    Enhancement: Activity Insights Workflow Trigger

    The Activity Insights Workflow Trigger decreases cognitive load on administrators and decreases manual decision-making by enabling them to receive notifications based on inactivity!

  20. Blog

    New Capabilities: Atlas Enterprise Edition

    We are excited to announce our new platform offering, Atlas Enterprise Edition!! Atlas Enterprise Edition is built for customers that are looking to amplify the power of their identity programs with unprecedented ease. It offers all new capabilities designed to empower Identity administrators to bui...