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  1. Blog

    Enhancement: Tablet Support for Certifications

    We are pleased to announce an upcoming enhancement to SailPoint Identity Security Cloud (ISC) designed to improve the mobility and flexibility of your review campaigns: dedicated tablet support for Certification Reviewers. As organizations become increasingly mobile, we want to ensure that reviewers...

  2. Blog

    Enhancement: Next Generation Certifications - Limited Availability

    We are excited to offer our customers early access to the next generation of our certification platform. The Certs 2.0 LA program is designed to give you a head start on exploring our newest features in your sandbox environment, with full flexibility on when you choose to promote them to production....

  3. Knowledge base article

    SailPoint Recertification Program FAQs

    How often can I recertify through the SailPoint Recertification Program?  The number of recertification credits is based off a 2-year period and can only be used to renew one certification exam within a 4-year timeframe.  How long does a training course need to be in order to qualify for a contin...

  4. Blog

    Coming soon! New certification exam for Administrators

    Exciting news! SailPoint will release a new SailPoint Certified Identity Security Administrator Certification Exam in early 2026. This certification is designed for administrators who manage, configure, and maintain SailPoint solutions, and is ideal for those wanting to validate their expertise and ...

  5. Blog

    Register now for Identity University: Skilled Sessions at Navigate London

    Date: November 5, 2025   Time: 2pm – 6pm GMT  Location: Hilton London Metropole Theme: Reimagine your identity security with hands-on technical training    In today’s rapidly evolving digital landscape, staying ahead in identity security is more critical than ever. That’s why we’re thrille...

  6. Blog

    Big changes coming to Identity University: New courses and knowledge credentials!

    We’re excited to announce major updates to two of our main training paths: Identity Security Engineer and Identity Security Administrator. These improvements will not only help you level up your identity security skills but also allow you to showcase your expertise with new and improved Knowledge Cr...

  7. Blog

    NEW: SailPoint achieves certification for SAP RISE integration

    SailPoint has achieved SAP certification for its RISE integration for SAP S/4HANA 2023 Private Cloud. This is a great milestone that we’re excited to share with SailPoint and SAP customers who need to confidently secure enterprise SAP environments. Read on to find out more…:

  8. Blog

    Reimagine your identity Security with Skilled Sessions at Navigate Austin

    Don’t miss this opportunity to reimagine your identity security strategy and sharpen your technical skills in a collaborative, expert-led environment.

  9. Blog

    Enhancement: New Sign-Off Message for Certifications!

    Great news! We’ve added a new sign-off message for Certifications!

  10. Blog

    What's new in SailPoint's Certification and Credentialing Program? Check out this blog to find out!

    What’s new with the SailPoint Certification and Credentialing program? Keep reading to find out more about Knowledge Credentials, new exams launching in February, and how you can understand and stay up to date with all these new and exciting updates!

  11. Knowledge base article

    Now that the IdentityNow Professional exam is retired, what do I do if I am already certified?

    While your current certification will remain valid and will not expire, we encourage anyone who already has the IdentityNow Professional certification to still follow the new training path associated with the credential. The path has been updated with new content and will continue to evolve. Remembe...

  12. Blog

    Advance Your Identity Security Career with SailPoint's Knowledge Credential Webinar on January 23rd!

    We're excited to introduce Knowledge Credentials! Discover what these credentials are all about and get a sneak peek at the exciting new exams launching soon.

  13. Knowledge base article

    Why did my exam end before my allotted time?

    The exam will automatically end once you have answered enough questions correctly or incorrectly. This may occur before your full allotted exam time is complete.  Once you reach the threshold of correct or incorrect number of questions answered, you will automatically receive a pass or fail result...

  14. Knowledge base article

    How do I reschedule my certification exam?

    To reschedule a Professional Certification exam that is proctored, you must go to your Proctor360 scheduling link and click "My Sessions" or make sure you are logged into your Proctor360 account and go directly to https://prod1exam.proctor360.com/mysession#/. Note: Rescheduling due to a no-show wi...

  15. Blog

    New Capability: Certifications Performance and Scalability

    Great news! We have replaced our engine with a new multi-tenant store, enabling significant improvements in performance and scalability.

  16. Knowledge base article

    What is exam tracking from Proctor360?

    Are you sure to stop exam tracking? Yes No Stop exam tracking

  17. Knowledge base article

    How does SailPoint determine the passing score for certification exams?

    SailPoint utilizes the Contrasting Groups Method approach to set our passing scores for our certification exams. We conduct a contrasting group study by recruiting approximately 100 candidates that fall into one of these three categories: below minimally qualified, minimally qualified, and above min...

  18. Knowledge base article

    How is a Knowledge Credential different from a Certification?

    Knowledge Credentials are designed for professionals with little to no experience with identity security. They are perfect for people who are just starting their identity security careers, who want to showcase their professional development and learning progression while giving employers and busines...

  19. Knowledge base article

    I haven't received my email from Proctor360, what do I do?

    Please be sure to allow emails from the address noreply@proctor360exams.com. To make sure you don't have a firewall up against this email address, please reach out to your organizations IT department. In order to complete your systems check and check in the day of your exam, you will need to receive...