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Knowledge base article
Starting with IdentityIQ 8.3, connector documentation is available in both online and PDF format. This version of this document is no longer being maintained. Online documentation is located on the SailPoint Product Documentation portal. The online documentation provides the latest enhancements,...
Knowledge base article
Virtual Appliance Troubleshooting Guide
This document contains information to help in troubleshooting issues with SailPoint Virtual Appliances (VAs). VA Troubleshooting Tools and Resources There are various tools and resources available to help you troubleshoot VA problems. Technical Documentation - Refer to the SailPoint...
Knowledge base article
Identity Security Cloud - General FAQs
Identity Security Cloud - General FAQs Below are Frequently Asked Questions for topics related to Identity Security Cloud. If you don't find your question answered here, please contact your Customer Onboarding Manager (COM) if you are in initial deployment, or your Customer Success Manager (CSM)...
Knowledge base article
Configuring Sources and Virtual Appliances to Support the Password Interceptor
The password interceptor functionality on the Server is managed through a web service method and a workflow. The password interceptor client calls the web service which in turn launches the workflow to complete the password interception process (usually propagation to other systems). If you enable...
Knowledge base article
Virtual Appliance HTTP Proxy Configuration proxy.yaml File
Please use the attached proxy.yaml.zip file to configure virtual appliances for HTTP proxy as described in HTTP Proxy VA Configuration.
Knowledge base article
Mainframe Connectors Downloads
NOTE: You are only entitled to download components for which you have an active license with SailPoint and the availability of a component for download does not grant you a license to use a component or entitle you to use a component for which you do not have an active license. Please contact your A...
Release notes
Virtual Appliance Release Notes - Aug 6, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.8.6 - Version 2.33, CCG 1296
Release notes
Virtual Appliance Release Notes - July 23, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.7.23 - Version 2.32, CCG 1292
Release notes
Virtual Appliance Release Notes - July 9, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.7.09 - Version 2.31, CCG 1292
Knowledge base article
SailPoint ConnectorGateway-Jul-2026
Resolved Issues This release of SailPoint Connector Gateway resolves the following major issues: Issues Description Upgrade log4j jar Strengthens the security posture of Connector Gateway by upgrading the log4j jar to version 2.26.0. Compatibility This Connector G...
Release notes
Virtual Appliance Release Notes - June 25, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.6.25 - Version 2.30, CCG 1291
Blog
Deprecation: Virtual Appliance network access - AWS URLs
SailPoint is updating how Virtual Appliances connect to certain Amazon Web Services endpoints. Over time, more traffic will use SailPoint-hosted URLs instead of connecting directly to AWS. During the transition, direct AWS URLs remain supported as a fallback until migration is complete for your envi...
Release notes
Virtual Appliance Release Notes - June 11, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.6.11 - Version 2.29, CCG 1277
Release notes
Virtual Appliance Release Notes - May 28, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.5.28 - Version 2.28, CCG 1255
Release notes
Virtual Appliance Release Notes - May 14, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.5.14 - Version 2.27, CCG 1255
Release notes
Virtual Appliance Release Notes - April 30, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.4.30 - Version 2.26, CCG 1212
Release notes
Virtual Appliance Release Notes - April 16, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.4.16 - Version 2.25, CCG 1212
Blog
Enhancement: Virtual Appliance Observability
Several improvements have been made to enhance the visibility of your Virtual Appliances.
Release notes
Virtual Appliance Release Notes - April 2, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.4.2 - Version 2.24, CCG 1212
Release notes
Virtual Appliance Release Notes - March 19, 2026
Virtual Appliance (VA) release notes might contain references to SailPoint software and Flatcar operating system updates that SailPoint will automatically apply. SailPoint Software 2026.3.19 - Version 2.23, CCG 1212