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Knowledge base article
Virtual Appliance Troubleshooting Guide
This document contains information to help in troubleshooting issues with SailPoint Virtual Appliances (VAs). VA Troubleshooting Tools and Resources There are various tools and resources available to help you troubleshoot VA problems. Technical Documentation - Refer to the SailPoint...
Knowledge base article
Identity Security Cloud Common Search Queries
This document aims to provide a quick set of commonly-used example search queries. This should not only give you a good reference of syntax and features, but also how to easily find what you are looking for. For additional information on building search queries, refer to the Search-related topics...
Blog
New Capability: CIEM - Search by “Cloud Resource
CIEM Cloud Resource Search in ISC enables cloud resource-centric governance by providing customers with the ability to search based on their cloud resources. Customers can now directly utilize ISC’s native search bar to query for human identities that have effective access to a specific cloud resour...
Blog
Enhancement: Admin Access Search
The Admin page for viewing identities’ access now has a Search function!
Knowledge base article
openjdk 21 causes csv exports to contain special characters.
Exported csv Dates look like 5/12/22, 1:37 PM instead of 5/12/22, 1:37:00 PM. To mitigate this, you need to add -Djava.locale.providers=COMPAT to the JAVA_OPTS parameter. This will format the time like 5/12/22 13:37.
Knowledge base article
Open an Expert Services Ticket Click Here Services vs. Support Checklist Click Here Check your Expert Services Hours Click Here Professional Services Long-term engagement with dedicated SailPoint Experts. Learn More Expert Services On-Demand help fr...
Knowledge base article
How to Perform a Search Query Aggregation via API
Search query aggregations are specialized searches that can only be done via the POST v3/search/aggregate API endpoint. In this article we will explain how to use this API endpoint with a couple examples and use cases.
Knowledge base article
How to Perform Searches with innerHit criteria via API
Search in the IdentityNow user interface offers robust visibility into a tenant's data, but sometimes it is necessary to perform a search via the POST v3/search API endpoint to get the search results returned exactly as desired.
Knowledge base article
Full text index custom delimiters
The Full Text Search can be configured to use custom non-whitespace delimiters by modifying the FullTextIndex object.
Knowledge base article
How to use regex with Search in Identity Security Cloud
When writing search queries in IdentityNow, the * wildcard operator is very useful to match partial strings, but sometimes there is a need to search on a specific pattern. This is where regex, short for regular expressions, comes in. We will go over a few simple examples of regex syntax to see how ...