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Understanding Identity Refresh Options

Overview The Identity Refresh task of IdentityIQ is a critical component of any IdentityIQ installation. Identity Refresh tasks are used to update Identity attribute details, synchronize attributes to downstream systems, evaluate workflow triggers, evaluate policies and execute many other crucial ...

Mainframe Integration Modules

Starting with IdentityIQ 8.3, connector documentation is available in both online and PDF format. This version of this document is no longer being maintained. Online documentation is located on the SailPoint Product Documentation portal. The online documentation provides the latest enhancements,...

SailPoint Connector for ACF2 version 4.0.02

SailPoint Connector for ACF2 includes the following features: Full aggregation Provisioning Monitoring of ACF2 activities to update IdentityIQ/IdentityNow in real time with User, Group and Password changes This release includes new features, enhancements and fixes for important issues. ...

IdentityIQ Upgrade Recommended Practices

This presentation provides a further dive into recommendations and lessons learned in prior upgrades and to help you better plan for your system migration to the latest platform.   Updated with 8.0 guidance and extended program level lessons learned

Upgrade Best Practices

Walks through the steps involved in an upgrade performed in a (recommended) multi-environment configuration (e.g. sandbox, dev, qa, prod) Includes troubleshooting tips/FAQ   NOTE: This content was previously found in the Best Practices - Deployment, Migration, and Artifact Management​ document...

SailPoint SIEM Plugin - Integration Overview

Overview The goal of the SIEM plugin is simple: Utilize the IdentityIQ Plugin Frameworks to provide outward facing REST endpoints that when accessed will perform automatic provisioning and/or compliance actions within IdentityIQ. To facilitate this, the SIEM plugin provides: REST endpoints - U...

Mainframe Connectors Downloads

NOTE: You are only entitled to download components for which you have an active license with SailPoint and the availability of a component for download does not grant you a license to use a component or entitle you to use a component for which you do not have an active license. Please contact your A...

Migration: IIQ Salesforce Connector to ECA (FINAL NOTICE)

Following the initial announcement on May 1, 2026, this is the final, consolidated notice for all IIQ customers using the Salesforce connector. Please read in full, action is required regardless of your current authentication method. Action Required: Engage your Salesforce Administrator before maki...

Introducing SailPoint Agentic Acceleration™

A methodology powered by SailPoint Virtual Architect™

Action Required: IIQ Salesforce Connector Migration to External Client App

To ensure continued seamless integration and prevent future service disruptions, SailPoint is updating the Salesforce connector for IdentityIQ (IIQ). The connector will now support authentication through Salesforce External Client Apps (ECA) using OAuth 2.0 flows. Customers currently using basic aut...

Notice: Workday S22 Error — Impact, Root Cause, and Resolution

Recently, multiple Workday sources across Sandbox and Production environments have been impacted by the Workday S22 error. The S22 error code in Workday indicates a “Permission Denied” response. This typically occurs during integration attempts (API or custom integrations) when the user account, API...

Modernizing Application Definitions

Customers who have deployed custom applications or forms using custom XHTML within IdentityIQ will need to update these to a new XML format. This change is essential to ensure your custom IdentityIQ applications definitions & UI elements integrate seamlessly with the new Angular 18 framework. To s...

Adapting to JakartaEE

As part of our continued modernization efforts, IdentityIQ is aligning with JakartaEE 10. While this upgrade brings significant long-term benefits in terms of platform modernization, supportability, and future innovation, we understand that it may require adjustments, particularly for customers with...

NEW: SailPoint achieves certification for SAP RISE integration

SailPoint has achieved SAP certification for its RISE integration for SAP S/4HANA 2023 Private Cloud. This is a great milestone that we’re excited to share with SailPoint and SAP customers who need to confidently secure enterprise SAP environments. Read on to find out more…:

New Integration: SailPoint IdentityIQ 8.5 and SailPoint Non-Employee Risk Management

We’re excited to announce a new integration between the just-released SailPoint IdentityIQ 8.5 and SailPoint Non-Employee Risk Management! Read on for more...

Webinar: From legacy to leading-edge: How Accenture modernized identity security

If one of the world's largest and most complex organizations can move their identity security practice to the cloud so can you. As businesses become increasingly digital it makes more sense to govern identity management centrally so that access is managed both strategically and consistently. Like ...

You’re Invited: Upcoming webinars on identity security for SAP environments

Join us for these upcoming webinars and learn more about how we can help you manage access to your SAP ecosystem. We’ll share best practices and actionable solutions for securing access to enterprise SAP environments and supporting SAP customer transformation from on-premises to cloud.

Enhancement: ServiceNow Service Catalog for IdentityIQ V3.2

We’re excited to announce another important release for ServiceNow Service Catalog for IdentityIQ V3.2!

Shape the Future of IdentityIQ!

We're eager to hear your inputs to enhance the next generation of IdentityIQ. Schedule a brief meeting with our Product team to share your valuable feedback on some of the key areas.  Your insights will directly influence the future of this powerful platform. Would you be available for a brief meeti...

Enhancement: Workday Accounts Connector – New Support for Student Accounts and More!

We’re excited to announce that the Workday Accounts connector (SaaS, and VA based) now manages the lifecycle of Workday Student Accounts within the Identity Security Cloud! This connector now also supports custom fields for OrganizationRole Group.