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Virtual Appliance Troubleshooting Guide

This document contains information to help in troubleshooting issues with SailPoint Virtual Appliances (VAs). VA Troubleshooting Tools and Resources There are various tools and resources available to help you troubleshoot VA problems. Technical Documentation - Refer to the SailPoint...

API to Configure Sign In Page Fields

A customer might need to configure the labels on the Identity Security Cloud sign in page. For example, customers who use email addresses for user names might find that their users get confused by the User Name field.   This functionality also allows you to provide sample text in the empty field...

Time Zone Configuration API for Identity Security Cloud tenants

By default, all Identity Security Cloud sites, also known as orgs, have an org time zone set to CST/CDT. This org time zone affects a number of system internal task schedules that run regularly, such as the periodic nightly refresh. For more on time zones, see Time Zones in Identity Security Cloud. ...

SailPoint File Upload Utility

Overview The SailPoint File Upload Utility provides a way for SailPoint customers to upload files to Identity Security Cloud automatically, for automatic account and entitlement aggregations. This is an executable Java-based JAR which can be executed with a set of options, or scheduled via CLI uti...

Web Services Source XML Response Examples

Overview   This document is designed to give specific examples of the XML format responses or inputs for the supported fields or the operations on the Web Services source. NOTE: For the detailed information on the Web Services source configuration, see Web Services Source Configuration Referen...

How can I provide sign in help for my users?

Administrators can use an API to add a custom message to the sign on page. Use this message to provide information users might not already know about their sign in options. If an Admin configures this message for a user, the user will see the message whenever they log into Identity Security Cloud. ...

Enhancement: Support for Stronger Integrations

To provide ISC users with stronger product integrations as part of our new Unified Platform Access Program, admins must now specify the approved integration when creating an API or Personal Access Token to install it. This change enables deeper integrations and will allow admins to better view traff...

Jumpstart your IAM skills with REST APIs

Enhancement: Adding 1GB Limit to load-account API

We have increased the file upload capacity for delimited file source load-account API to a 1 GB maximum limit. This enhancement allows you to manage and process significantly larger datasets more efficiently during account aggregations.

Update: Search API Access for Help Desk Users

This update closes a rare gap between documented access and actual API behavior and strengthens least-privilege access in line with our security and compliance practices.

Update: SharePoint Online Permission Collection via Microsoft Graph API Now Available

The enhancement to transition the SharePoint Online (SPO) Permission Collection Task from SharePoint REST to Microsoft Graph API is now available. If you are using the SharePoint Online connector, please rerun your SPO Permission Collection Task to ensure permissions are collected using the updated ...

Enhancement: List Approvals API!

The list-pending-approvals API now includes the associated access request ID in its response and as a filter option, making it easier to track approvals. This enhancement also improves efficiency for customers scripting processes using the submit-request API!

Best Practice: Web Services Connector Security Recommendation

The Web Services connector is a generic protocol based connector. We are aware that you are providing the endpoint URLs (Base URL) based on the last mile application and it depends on the APIs provided by the governed system. However, it is recommended to use “https” rather than “http”.

Grip Security Connector

This connector can be leveraged using SailPoint’s web services connector to deliver seamless integration between Grip Security and SailPoint. SailPoint’s Grip Security connector is an advanced SaaS Identity Risk Management solution that integrates with your Grip Security system to provide comprehens...

Deprecation: Group Aggregation API in LastPass

There is an important change from LastPass that has affected usage of LastPass connector.

Enhancement: Access Request ID!

SailPoint® is excited to announce that the access request submission API endpoint now returns an access request ID as soon as a request is created. This enhancement allows the ID to be used as a filter with the access request status endpoint, making it easier and more precise to track the status of ...

New Capability: Non-Employee Risk Management - Audit History APIs

SailPoint® is excited to announce the availability of Non-Employee Risk Management’s new Profile, Workflow, and Configuration Audit History APIs, providing customers the ability to integrate with Security Information and Event Management (SIEM) and Business Intelligence tools.

Business Value Review [IIQ]

Page has been moved to the new Customer Success Knowledge Base here.

How to Perform a Search Query Aggregation via API

Search query aggregations are specialized searches that can only be done via the POST v3/search/aggregate API endpoint.  In this article we will explain how to use this API endpoint with a couple examples and use cases.

How to Customize Identity Details for Certifications via REST API

In order for reviewers to make the best informed decisions in certification reviews, it is helpful for the reviewers to be able to see specific information about the identities they are reviewing such as department, title, region, etc.  In this article, we will show how to configure up to five custo...