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Knowledge base article
Success Acceleration Service Maturity Benchmarking and Feature Adoption Workshops
Maximize your SailPoint investment and accelerate your identity security program's growth with SailPoint's maturity benchmarking and feature adoption workshop. Start with maturity benchmarking to gain a clear picture of your organization’s current status and uncover new opportunities. Then, SailPoin...
Knowledge base article
Success Acceleration Service project implementation reviews
Success Acceleration Service project implementation reviews are a critical component of ensuring the success of your Identity Security Cloud deployment. These reviews offer expert guidance and best practices, conducted by seasoned SailPoint architects who collaborate closely with your technical lead...
Knowledge base article
Maintaining the health of your cloud-executed and connector-executed rules is crucial to the long-term stability of your Identity Security Cloud tenant. Proactive rule diagnostics, a feature exclusive to platinum Success Acceleration Service customers, offers a robust solution to help you achieve ju...
Knowledge base article
Success Acceleration Service identity security health check
SailPoint's identity security health check is designed to ensure that your SailPoint implementation is performing at its best. By taking a deep dive into your existing environment, this service helps to identify and resolve potential issues before they impact your operations. The process involves a ...
Knowledge base article
Platinum and gold Success Acceleration Service support
Platinum and gold customers benefit from a suite of premium services, including extended coverage for critical issues, prioritized handling of your support cases, a technical account manager (TAM), and a dedicated support team. As a platinum or gold customer, your organization can operate confidentl...
Knowledge base article
Identity Security Cloud allows execution of customer-defined rules for complex cases; some of the rule types execute on the Identity Security Cloud tenant. Identity Security Cloud is a multi-tenant SaaS offering, additional care must be taken while deploying rules to ensure those rules do not impact...
Knowledge base article
Success Acceleration Service training subscriptions
SailPoint Identity University is a comprehensive online training platform designed to enhance your team's expertise in identity security. Offering role-based, product-specific education, it equips your team with the skills and knowledge needed to succeed in your SailPoint identity security initiativ...
Knowledge base article
Ask an Architect sessions offer customers a valuable opportunity to engage with SailPoint experts for consultation sessions. These sessions, designed to address various needs, excluding hands-on implementation or remediation work, provide support in areas such as how-to advising, product Q&A, ru...
Knowledge base article
Success Acceleration Service Packages (SASP) Detailed SKU Descriptions
SKU details for Success Acceleration Service Packages (SASP)