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  1. Blog

    Password Interceptor for Microsoft Active Directory 24.0.0 is now LIVE!

    We are pleased to announce the new release of Password Interceptor for Microsoft Active Directory v24.0.0.

  2. Blog

    SAP GRC Critical Update for Integration with GRC12 SP19 and Above

    Dear Valued Customer, We want to inform you about an important update regarding our SAP GRC integration, specifically with GRC version 12 SP19 and above. SAP has introduced significant modifications in its SAP GRC version AC 12.0 SP19 and above in inactive users and sync job processes, which has...

  3. Blog

    IdentityIQ 8.2p6 is now available

    IdentityIQ 8.2p6 is now available This release includes security fixes, important server and connectivity enhancements, new connectors, changes in connectivity platform support, documentation updates, and general quality and performance improvements. Additional information can be found in the identi...

  4. Blog

    Deprecation of Atlassian Server Connector & Atlassian Server Jira Service Management (SDIM)

    In response to Atlassian's annoucement, we are deprecating the following SailPoint connectors associated with Atlassian Server: Atlassian Suite Server Connector Atlassian Server Jira Service Management (SDIM) The deprecation of these connectors will be effective in IdentityIQ 8.2p6 and all future ...

  5. Blog

    New Desktop Password Reset for Windows 20.0.2

    We are excited to announce our new application for Desktop Password Reset(DPR) for Windows.  For the latest DPR release refer to our application guide   SailPoint's Desktop Password Reset allows end users to access any web-based password management solution and change their password - even if ...

  6. Blog

    IdentityIQ will drop support for IBM DB2 database as a supported platform

    After careful consideration and a thorough analysis of market demand, we have decided to discontinue support for IBM DB2 in future releases of IdentityIQ. The IdentityIQ 8.4 release will mark the end of support for this platform. This decision is based on observed low demand for IBM DB2 in recent ti...

  7. Knowledge base article

    8.4 Data Extract MessageBus configuration

    Symptoms The second Task/UI server won't start when using activeMQ, and this error message appears on the log.  WARN main activemq.transport.failover.FailoverTransport:283 - Transport (tcp://localhost:61616) failed, attempting to automatically reconnect java.io.IOException: Wire format negotiation...

  8. Knowledge base article

    openjdk 21 causes csv exports to contain special characters.

    Exported csv Dates look like 5/12/22, 1:37 PM instead of 5/12/22, 1:37:00 PM.   To mitigate this, you need to add -Djava.locale.providers=COMPAT to the JAVA_OPTS parameter. This will format the time like 5/12/22 13:37.

  9. Knowledge base article

    Validated Access Request Plugin

    Description A SailPoint IdentityIQ plugin which validates the items (i.e., Role or Entitlement) which is(are) added in the cart for addition or removal from the identity(ies) before the submission. The functionality can be extended to any Entitlement, Roles or even the requestor and requestee vali...

  10. Knowledge base article

    [TEST] PS Home Page Update

    Open an Expert Services Ticket Click Here Services vs. Support Checklist Click Here Check your Expert Services Hours Click Here Professional Services Long-term engagement with dedicated SailPoint Experts. Learn More Expert Services On-Demand help fr...

  11. Knowledge base article

    Splan PACS Connector for IdentityIQ

    Splan seamlessly integrates with SailPoint to enable customers to expand their identity and access management capabilities to physical badge access. With a wide range of physical access control systems (PACS) integrated into Splan, the process of granting secure physical access and mobile credential...

  12. Knowledge base article

    Capabilities Matrix 8.4

  13. Knowledge base article

    Go-live and After-Hours Assistance

    Peace of mind with after-hours assistance When preparing for go-live, the SailPoint Professional Services team can provide you with an additional layer of support outside of normal business hours. For clients who require access to SailPoint Support outside of the Monday – Friday 8 a.m. – 5 p.m. ti...

  14. Knowledge base article

    Business Value Review [IIQ]

    Page has been moved to the new Customer Success Knowledge Base here.

  15. Knowledge base article

    Certification Campaign Banner Plugin

    Description The "Certification Campaign Banner" plugin is built utilizing the SailPoint IIQ plugin framework and operates independently without relying on any other tools. Its purpose is to present a banner message to certifiers, thereby enhancing the experience during access review. ...

  16. Knowledge base article

    Unit Test SailPoint Rule

    Background Unit testing plays a very important role in any successful software development. If you strictly follow the Test Driven Development methodology, you should code unit test first before writing any component. The build or release will be successful only if all the unit tests pass. This is...

  17. Knowledge base article

    Extend SSB (Standard Service Build) to Containerize IdentityIQ

    Background Containerization is becoming extremely popular now days due to high adoption of cloud technologies across all industries. Many customers even have such IT strategic policy which dictates that all new applications must be running in a containerized cloud environment. IdentityIQ doesn't n...

  18. Knowledge base article

    IIQ to SaaS migration considerations

    Did you know many of our IdentityIQ customers are migrating to our SaaS solution?  This eliminates the burden of managing the necessary backend infrastructure, patching and upgrades that go along with our IdentityIQ on premise product. Check out the following video containing helpful recommendatio...

  19. Knowledge base article

    Hide User Access Filter

    Description Hide User Access Filter is a SailPoint IdentityIQ plugin that is used to hide the Filters on the Manage User Access Page (including Select Users and Manage Access Page). It removes the non-essential filters from the screen and automatically manages the layout to give the filter section...

  20. Knowledge base article

    Best approach to use IQ Service across different IDN Environments (Client has only 1 AD environment)

    There are few situations when client has only one AD environment which they want to use for Sandbox as well as Production. So In this sort of scenario we should follow below mentioned approach :- We should have 2 instances of IQ Service installed on the AD Server. We should definitely have two...