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  1. Knowledge base article

    Executive Business Review [IIQ]

    Page has been moved to the new Customer Success Knowledge Base here.

  2. Knowledge base article

    IdentityIQ 8.3 document type definition

    This file contains the Document Type Definition for for more information, see DTD Information. Inside the zip is a subfolder "doc", containing the generated information as static HTML files. Open the file doc/index.html in a browser to view the DTD information.

  3. Knowledge base article

    Identify exception entitlements shared by all members of same role

    Symptoms New Role Members or role owners or leaders report they do not have all the access they need, after role is provided/provisioned.   Diagnosis Roles do not fully provide new members all the access they need.   Solution Review all members and their shared exception entitlemen...

  4. Knowledge base article

    Migrating Between Authoritative Sources

    Overview For a variety reasons, customers sometimes need to switch the authoritative (HR) source that underpins the identity profiles within their tenant. During implementation, this can be due to the true HR source not being available on the same project timeline as the customer’s Identity Securi...

  5. Knowledge base article

    Best Practices: Bypassing Strong Authentication Questions During Registration

    Overview As part of the initial account claiming process with Identity Security Cloud, users are sometimes asked to provide some registration information to help verify who they are when attempting actions like recovering forgotten passwords. This is part of the "strong authentication" configurati...