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Knowledge base article
Proctor360 Certification Exam Rules
This is a list of all rules to be aware of before sitting for your proctored exam through Proctor360. Please read carefully before scheduling your test Candidates must schedule their testing time/date a minimum of 48 hours in advance. Testing candidates showing up more than 15 minutes late for ...
Blog
New Capability: Data Access Security Certifications Now Support Manager/Entitlement Owner Review
Super excited to share that Data Access Security now offers a Manager/Entitlement Owner hybrid certifications review process! This new review process allows campaign creators to create and launch certification campaigns using customizable identities, entitlements, permissions and data classification...
Blog
Enhancement: Data Access Security now supports certification campaign reminders
The new reminders feature allows certification campaign creators to send weekly email reminders to the assigned campaign reviewers, to encourage them to complete the review before its due date. Administrators and Compliance Managers responsible for setting up certification campaigns can now reach th...
Blog
Enhancement: Data Access Security now supports Access Certification!
Data Access Security now provides organizations with the capability to review and certify access to sensitive, regulated, and critical data. This is to ensure compliance with regulation and that the proper access is provisioned to the right people at the right time. Data Access Security access certi...
Knowledge base article
How long do I have to take my SailPoint Certification exam after registering?
You have 364 days upon enrolling and purchasing a certification exam in Identity University to schedule and sit for your exam.
Knowledge base article
What happens if I am late or miss my exam session?
You have 15 minutes to connect with your proctor during your scheduled session time. If you are past 15 minutes late you will be considered a no show and have to re-schedule your exam
Knowledge base article
How far in advance do I need to schedule my exam with Proctor360?
You must schedule at least 48 hours in advance. If you are within the 48 hours, you can schedule your exam but there will be a fee to do so and will be on the test-taker to pay the fee
Knowledge base article
I have scheduled my exam with Proctor360, now how do I sit for the exam?
Upon scheduling, Proctor360 will send you an email to confirm your scheduled appointment. Follow the steps in the email to complete your system inspection. Step 1 includes a link to start your exam. You will also receive a second email after you complete your system inspection where you can select S...
Knowledge base article
How do I get to Proctor360’s scheduling platform?
You must register for your exam in Identity University, then once you register you will see a launch button that will open up a new window and take you directly to Proctor360. You must launch through Identity University to ensure a seamless scheduling and test taking process. You will then receive a...
Knowledge base article
Will I need to create an account for Proctor360?
No, if you are a SailPoint customer or partner or employee and hold an Identity University account, you will not need to create any additional account for Proctor360
Blog
Data Access Security now offers Access Certification capabilities!
Data Access Security now provides organizations with the capability to review and certify access to sensitive, regulated, and critical data. This is to ensure compliance with regulation and that the proper access is provisioned to the right people at the right time. Data Access Security access certi...
Knowledge base article
As of March 31st, 2024, Proctor360 is our new certification proctoring vendor. They specialize in providing test takers a platform to schedule and sit for the certification exams in a secure way to ensure the integrity of the exam is not compromised. Each test taker will be assigned a proctor upon s...
Knowledge base article
Why did you retire the IdentityIQ Professional or IdentityIQ Architect exam?
We still offer two extremely valuable IdentityIQ exams: SailPoint Certified IdentityIQ Associate: Ideal for individuals new to SailPoint products or the identity security industry and the SailPoint Certified IdentityIQ Engineer: Designed for experienced professionals with practical hands-on knowledg...
Knowledge base article
Open an Expert Services Ticket Click Here Services vs. Support Checklist Click Here Check your Expert Services Hours Click Here Professional Services Long-term engagement with dedicated SailPoint Experts. Learn More Expert Services On-Demand help fr...
Knowledge base article
Who can take SailPoint Professional Certification exams?
SailPoint certification exams can be purchased by anyone with a valid credit card but may be limited to purchase based on country of residence.
Knowledge base article
How do I download my Proof of Completion certificates?
To view your completed courses, log into Identity University. Once you are logged in you can go to "My Profile" under your icon in the top right corner of the page. You will then be able to see all your enrollments and for those with successful completions, select "View Certificate".
Knowledge base article
Can I request the Enhanced Certification?
This program has been discontinued as of August 2023. If you currently obtain an Enhanced Certification, it will be valid up until it’s expiration date.
Knowledge base article
What is the passing score for the Professional Certification exams?
SailPoint exams are pass/fail only, the exams do not provide the percentage required to pass or the number of questions, and the number of questions can vary per test taker. Check out our Policy Handbook for more information.
Knowledge base article
Can I take the exam from home?
Yes. Check out our Test Taker User Guide for more details. Exams can be taken from home following required steps for verification and proctoring.
Knowledge base article
How long do I need to prepare for a Certification Exam?
This depends on each exam. For any role based exam, we recommend a minimum of 1 year working in the product before sitting for any role based certification exam. Please reference your exam prep guide found on Compass for more details.