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  1. Knowledge base article

    Executive Business Review [IIQ]

    Page has been moved to the new Customer Success Knowledge Base here.

  2. Knowledge base article

    BMC Helix Remedyforce ITSM Service Desk

    The BMC Helix Remedyforce ITSM Service Desk Integration module is designed to provide the service desk experience in SailPoint's platform. Users can raise and track service desk tickets to their logical closure from the platform itself.   Support Level: SailPoint Delivered Connectors developed...

  3. Connector

    Generic Service Desk Integration Module

    SailPoint’s Generic Service Desk Integration Module is designed to set up integrations with various ITSM platforms using and extending the standard template provided by us. It brings the service desk experience right out of SailPoint’s platform where the users can raise and track service desk ticket...

  4. Connector

    Oracle Fusion HCM (Accounts)

    Oracle Fusion HCM Accounts connector provides the capabilities to manage HCM users’ accounts. It supports the aggregation of accounts and roles. The connector also provides for full lifecycle capabilities including account creation, up-dation, and role assignment/revocation with accounts. Support ...

  5. Knowledge base article

    IdentityIQ Integration With Microsoft Teams

    This integration will support IdentityIQ notifications to be sent via Microsoft Teams. The linked documentation details the installation requirements. This feature was initially released for IdentityIQ 8.3. Supported Use Cases IdentityIQ notifications sent via Microsoft Teams Installation ...

  6. Knowledge base article

    BMC Helix ITSM Service Desk

    The BMC Helix ITSM Service Desk Integration module is designed to provide the service desk experience in SailPoint's platform. Users can raise and track service desk tickets to their logical closure from the platform itself.   Support Level: SailPoint Delivered Connectors developed by SailPoin...

  7. Connector

    LastPass

    SailPoint’s LastPass connector is a SaaS connector that offers deep access governance for LastPass. This connector offers complete CRUD operations for the application's Users and Groups. This connector has been developed using LastPass standard (REST) APIs through SaaS Platform Connectivity, which i...

  8. Knowledge base article

    IdentityNow for BeyondTrust Password Safe

    IdentityNow for BeyondTrust Password Safe integration module provides the capability for deep governance for accounts and groups (containers). The integration is built using the PAM standards for SCIM and is capable of end-to-end life cycle management for users having access to BeyondTrust Password ...

  9. Connector

    Zendesk Service Desk

    The Zendesk Service Desk Connector Guide helps to perform effective and efficient service management for IdentityIQ services offered to the organization in the Zendesk Service Desk connector. The information contained within the Zendesk Service Desk Connector Guide relates to all IdentityIQ services...

  10. Knowledge base article

    Okera

    Okera aims to integrate with SailPoint’s IdentityIQ platform to pull in user properties from SailPoint into the Okera platform and use them for access control rules and policies Key focus of this integration is to pass the username from Okera as an input to SailPoint’’s SCIM API and fetch the config...

  11. Knowledge base article

    Programmatic approach to changing application config on the fly

    While setting up our application config for Workday, I wanted to be able to perform a once-weekly pull of all HR records to overcome some impacts we've experienced when the HR team make changes to employee records that don't show up in the 'active' set. The means to this end is to un-check the "Don'...

  12. Knowledge base article

    Intercede Connector

    SailPoint’s Identity Platform enables organizations to manage the identity lifecycle of employees, contractors, and partners, providing efficient and secure access to resources and complying with industry regulations and best practice. MyID from Intercede enables organizations to deploy digital id...

  13. Knowledge base article

    Microsoft Azure Sentinel for SailPoint IdentityNow User Guide

    Overview Azure Sentinel by Microsoft is a combination Security Orchestration Automated Response (SOAR) and a Security Information Event Management (SIEM) tool. Sentinel not only ingests and stores security data from cloud and on-premises applications, but also provides a way to analyze this securi...

  14. Knowledge base article

    MEDITECH Healthcare

    SailPoint's MEDITECH integration provides deep integration for healthcare enterprises using MEDITECH Expanse, to govern identities across its businesses. The integration involves the management of Accounts and Roles, thus powering healthcare enterprises to make informed decisions.   Support Leve...

  15. Knowledge base article

    CyberArk Privilege Cloud

    The CyberArk Privilege Cloud integration for IdentityIQ utilizes the PAM module to provide a unified view with centralized policy-based identity management for all identities, including privileged identities and entitlements to ensure compliance with an organization's access policies and regulatory ...

  16. Knowledge base article

    ServiceNow for Service Desk Application Upgrade Guide

    Check Status Here’s how to check if your current implementation is the type that is going to be sunset soon. Search for “SailPoint Service Integration” in the top left search field of Service Now If you are getting any results, click on ‘Catalog Items’ Check if ‘SailPoint Access Request It...

  17. Knowledge base article

    Jack Henry

    SailPoint Jack Henry Symitar integration module is capable of providing deep governance of  users and privilege groups within the Jack Henry’s Episys database. The out of the box integration provides enterprise the visibility and helps manage who has access to what at an enterprise level for Jack He...

  18. Connector

    Microsoft Dynamics 365 for Finance and Operations

    Dynamics 365 is a cloud service from Microsoft, combining several business needs into a single, scalable, and agile platform. Microsoft Dynamics 365 for Finance and Operations (F and O) is an ERP system which is a part of Dynamics 365 product line. It offers the ability to keep track of finances and...

  19. Connector

    Microsoft Dynamics 365 Customer Relationship Manager

    Microsoft Dynamics CRM (Customer Relationship Management) is a customer relationship management software package developed by Microsoft focused on enhancing the customer relationship for any organization. Out of the box, the product focuses mainly on Sales, Marketing, and Customer Service sectors....

  20. Connector

    Microsoft Dynamics 365 Business Central Online

    Microsoft Dynamics 365 Business Central Online is an ERP system offered by the Microsoft. It includes sales, services, finance, and operations teams within a single cloud business management solution. Support Level: SailPoint Delivered Connectors developed by SailPoint's Engineering team and sup...