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Identity Security Cloud Connectors

Best Practices: Deciding Which Connector to Use Note: Identity Security Cloud is SailPoint’s next-generation identity security solution. It encompasses and builds on features and functions from IdentityNow. The product documentation covers both Identity Security Cloud and IdentityNow features...

Virtual Appliance Troubleshooting Guide

This document contains information to help in troubleshooting issues with SailPoint Virtual Appliances (VAs). VA Troubleshooting Tools and Resources There are various tools and resources available to help you troubleshoot VA problems. Technical Documentation - Refer to the SailPoint...

When connecting to a database source, should I choose the JDBC source type or a native database source type?

The answer depends on what data you need from the database.   Native database source types get database user account data. For example, the Oracle DB source type gets data from the dba_users table. If that is not what you want, then use the JDBC source type and configure it with a query to retri...

Required JDBC Driver JAR Files

The following table contains required information about the supported driver JAR files for the related databases:   NOTE: This list is not comprehensive. If you use a database that is not listed, contact SailPoint support for assistance.     NOTE: Any .jar file uploaded for the JDBC S...

Identity Security Cloud's Microservices Architecture

A microservices architecture is an approach to software design where functionality is implemented across a suite of small, independently deployable services. Microservices themselves are targeted and powerful engines for processing specific Identity Security Cloud actions efficiently. They're also c...

API to Configure Sign In Page Fields

A customer might need to configure the labels on the Identity Security Cloud sign in page. For example, customers who use email addresses for user names might find that their users get confused by the User Name field.   This functionality also allows you to provide sample text in the empty field...

Making REST API calls to Identity Security Cloud via Postman

Postman is a fully-featured purpose-build REST API client application. It is available for Windows, macOS, Linux, and even your Chrome browser. To download Postman, go to http://getpostman.com. For some basic information about making API calls with Identity Security Cloud, check out this guide here...

Best Practices: Attribute Sync

Overview In the complex world of Identity and Access Management (IAM), ensuring data consistency across distributed systems is a challenge. This is where attribute synchronization in Identity Security Cloud becomes an indispensable tool. Far more than a simple data replication mechanism, attribute...

Time Zone Configuration API for Identity Security Cloud tenants

By default, all Identity Security Cloud sites, also known as orgs, have an org time zone set to CST/CDT. This org time zone affects a number of system internal task schedules that run regularly, such as the periodic nightly refresh. For more on time zones, see Time Zones in Identity Security Cloud. ...

IdentityNow Bulk Access Profile and Role Importer

The latest release of the IdentityNow Bulk Access Profile and Role Importer, which provides a way for IdentityNow customers to bulk manage access profiles and roles. Use following script for managing Roles and Access Profiles. Product(s) this extension applies to: IdentityNow Download...

IdentityNow Rule Guide - SAP HR Provisioning Modify Rule

Purpose This rule is used to perform SAP HR modification operations during provisioning.  This is often used for attribute sync to custom SAP HR attributes.   Execution Connector Execution - This rule executes within the Virtual Appliance and may offer special abilities to perform connecto...

IdentityNow Rule Guide - JDBC BuildMap Rule

Purpose A JDBCBuildMap rule is used to manipulate the raw input data (provided via the rows and columns in the file) and build a map out of the incoming data.   Execution Connector Execution - This rule executes within the Virtual Appliance and may offer special abilities to perform connec...

SailPoint Identity Security Cloud AuditEvent Add-on for Splunk - Overview

Overview   SailPoint's Identity Security Cloud AuditEvent Add-on has been certified by Splunk and is designed to provide customers the ability to extract audit information from one or more of their Identity Security Cloud tenants using Splunk Enterprise or Splunk Cloud.   Using IdentityNow's...

Identity Security Cloud - General FAQs

Identity Security Cloud - General FAQs Below are Frequently Asked Questions for topics related to Identity Security Cloud.  If you don't find your question answered here, please contact your Customer Onboarding Manager (COM) if you are in initial deployment, or your Customer Success Manager (CSM)...

Configuring Sources and Virtual Appliances to Support the Password Interceptor

The password interceptor functionality on the Server is managed through a web service method and a workflow. The password interceptor client calls the web service which in turn launches the workflow to complete the password interception process (usually propagation to other systems). If you enable...

SailPoint File Upload Utility

Overview The SailPoint File Upload Utility provides a way for SailPoint customers to upload files to Identity Security Cloud automatically, for automatic account and entitlement aggregations. This is an executable Java-based JAR which can be executed with a set of options, or scheduled via CLI uti...

How often do you perform penetration testing?

SailPoint engages a third-party penetration test firm to test its SaaS services twice a year. The penetration tests are grey and white-box tests in which the pen testers are given product documentation, application user credentials, and, in some cases, source code. Pen testers are provided admin lev...

Identity Security Cloud Implementation Requirements Gathering Questionnaire

Requirements Approach / Overview Leading into implementation, some people may share specific requirements they have, and others often may not, or may not know how to easily articulate their requirements with regard to Identity Security Cloud feature sets.  This document is a requirements gathering...

Best Practices for Provisioning with Passwords in Identity Security Cloud

As many customers use Identity Security Cloud for provisioning, they ask about best practices for managing passwords for accounts created by Identity Security Cloud. As a best practice, here are the options SailPoint recommends for handling passwords, with their advantages and tradeoffs:   Opt...

Identity Security Cloud Common Search Queries

This document aims to provide a quick set of commonly-used example search queries.  This should not only give you a good reference of syntax and features, but also how to easily find what you are looking for. For additional information on building search queries, refer to the Search-related topics...