SaaS

SaaS Release Notes - June 27, 2022

Production release notes - June 27, 2022

Release notes might contain references to new features, enhancements, and fixes that will be gradually turned on in production over the next several weeks. See the SaaS Functional End of Life and Major Changes Policy.

Identity Security Cloud is SailPoint's next-generation identity security solution. It encompasses and builds on features and functions from IdentityNow. The release notes cover both Identity Security Cloud and IdentityNow features.

New features

ProductWhat's new

AI Access Insights

Identity outliers that were previously ignored will now be redetected as outliers if their entitlements significantly change. Identities redetected as outliers will reappear in the Identity Outliers list so their access can be re-evaluated.

Connectivity

New source and guide for Generic Service Desk Integration. For more information, see Integrating SailPoint with Generic Service Desk.

Connectivity - BMC ITSM

New source and guide for BMC Helix Remedyforce Service Desk. For more information, see Integrating SailPoint with BMC Helix Remedforce Service Desk.

Connectivity - ServiceNow SDIM - UI

The ServiceNow Service Desk source now supports adding a custom field for ticket creation to support RITM (request item) as a child of the request to be completed in the ServiceNow managed system. Go to Configure > Ticket Creation and select Add Field. For Field Type select Single, in the Name field enter track_ritm, and in the Value field enter true.

Integrations

You can now receive Slack notifications for Separation of Duties alerts. If an access request violates internal policies, requestors are notified, and reviewers will be alerted and given a message detailing the violation.

If your organization is using Slack with IdentityNow, Separation of Duties alerts are automatically added. Refer to SailPoint for Slack for details on how to integrate your Slack workspace with IdentityNow.

Enhancements

ProductFeature enhancements

Connectivity - Azure AD

The Microsoft Azure Active Directory source now supports aggregation of PIM Role Assignment objects for Azure and Azure Acitve Directory during entitlement aggregation of type "Groups".

Connectivity - BMC Remedy

The BMC Remedy source now supports the following additional BMC Remedy AR systems:

  • BMC Remedy AR System 20.02
  • BMC Remedy AR System 19.02
  • BMC Remedy AR System 18.08

Connectivity - Azure AD

The Microsoft Active Directory source now correctly aggregates the teamsEnabled attribute.

Fixes

No fixes are included in this release.