SailPoint recertification program glossary

SailPoint education credits:

SailPoint-based education credits are awarded for the completion of qualifying activities. Review what defines a qualifying activity below:

Identity University training courses: A candidate has completed training courses on Identity University within their certification renewal cycle. Free training and introductory courses are not accepted as qualifying activities.

Live webinars: A candidate has attended a live Identity University webinars held on Compass Community within their certification renewal cycle.

SailPoint Navigate attendance: A candidate has attended SailPoint Navigate within their certification renewal cycle.

Certification SME (subject matter expert) Program: Candidates participate in SailPoint’s certification development activities, where certified professionals provide expertise to maintain and advance SailPoint certifications.

Examples of qualifying SME contributions include:

• Participating in job task analysis (JTA) to define or update the skills, tasks, and knowledge areas required for certification exams.
• Assisting with exam maintenance by reviewing, validating, and updating existing exam content to ensure alignment with the latest product releases and best practices.
• Supporting new exam development, including item writing, reviewing, and validating exam questions.

Project Hours:

Project hours are time spent performing outcome-driven, hands-on work on SailPoint products that directly contributes to the planning, design, implementation, configuration, integration, testing, deployment, validation, or optimization of a SailPoint technical solution in a real-world environment (customer, partner, or internal).

Project hours must be tied to a SailPoint specific project or deliverable and involve active solutioning rather than general administrative or operational tasks.

Qualifying project hour activities may include (but are not limited to):

• Solution planning and design
  • requirements gathering and workshops
  • solution design and architecture activities
• Implementation and configuration
  • implementing or configuring solutions in a customer or internal environment
  • onboarding sources, configuring transforms, policies, workflows, or rules
• Development and integrations
  • building or customizing integrations, connectors, scripts, or workflows
  • coding, debugging, and technical development work
• Testing and validation
  • creating and executing test plans
  • quality assurance, UAT support, troubleshooting, and issue resolution
• Deployment and delivery
  • go-live planning, deployment activities, and production support tied to delivery
• Optimization and remediation
  • refactoring, performance improvements, security enhancements, or major remediation efforts
• Project-specific documentation and collaboration
  • creating technical documentation directly related to the project
  • project-specific meetings, research, and communications that support delivery or solutioning

Activities that do not qualify as project hours:

General administrative work, non-project-related meetings or communications, ongoing operational support not tied to a defined project or deliverable

SailPoint community contribution credits: 

Becoming an active member of the SailPoint Community not only helps others when you share your knowledge but can also earn you credits towards your recertification. Review what community contributions qualify below:

Compass community contributions: Recognize certified professionals who actively engage with the SailPoint community by sharing knowledge, providing support, and contributing to collaborative learning spaces. These activities promote peer-to-peer learning, strengthen the global SailPoint ecosystem, and demonstrate a continued commitment to professional growth.

Producing knowledge-based articles: Publish knowledge-based articles and collaborate with others on https://community.sailpoint.com/t5/Community-Wiki/ct-p/Wiki 

Participation across forums: Join discussions and bring awareness to valuable articles and topics to the greater community on https://community.sailpoint.com/t5/Forums/ct-p/Product_forums

Receiving kudos: Receive Kudos from community members for articles or comments that were found valuable and helpful

Answers accepted as “solution”: Your community members find a comment you made on an article or forum as valuable and marked as a “solution”