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ServiceNow Apps - ServiceCatalog for ISC v3.2

Author

  • Kamesht

    SailPoint

For a summary of the release notes, please visit the following page: What's New in ServiceNow.

This release includes long-requested customer enhancements and improvements to user experience, including relating Service Desk tickets with Catalog.

To recap for easy reference:

Version 3.2 (May' 24)

  • Integrate with global search.
  • Skip user selection for non-managers/non-admins
  • Recommendations with Ignore
  • SoD details in approval request ticket
  • Approval Flexibility for OAuth2 connections
  • Relating ServiceDesk ticket for raised Access Request.
  • Improved Approval Flexibility with Auto approval options and standardised REQ/RITM states