Blog
Scheduled Maintenance: Identity AI (US-Gov-West-1)
Author
Sesche2
SailPoint
Administrative Update
We will be performing scheduled maintenance on Identity AI production and sandbox tenants on Saturday, October 11, 2025, between 12:00 AM – 4:00 AM PDT (07:00 – 11:00 UTC).
During your region’s maintenance window, ISC and IIQ customers may experience data processing delays for AI-Driven Identity Security services, lasting up to one hour.
Region & Window
| Region | Environment | Local Start Time | Start Time (UTC) |
|---|---|---|---|
US-Gov-West-1 | FedRAMP Prod & Sandbox | Oct 11, 2025 — 12:00 AM PDT | Oct 11, 2025 — 07:00 UTC |
Impact / Downtime
- All services and features will remain available throughout the maintenance window.
- Only the processing and updates of new data will be delayed for up to one hour.
Action Required
Please review your region’s window and plan accordingly. If you notice any technical issues after your maintenance window has closed, please submit a support ticket through the Resource Center.
For more information on SailPoint’s AI services, see the SailPoint AI-Driven Identity Security Overview.
Thank you for your understanding and cooperation.
To ask questions and learn more please visit the Developer Community.