New Version of ServiceNow Catalog for IIQ v3.1 and ServiceDesk v1.2 Released

IdentityIQ users who utilize SailPoint’s ServiceNow Catalog to manage access can now explore the new features introduced in this release.

The ServiceCatalog for IdentityIQ v3.1 and the associated ServiceDesk v1.2 are downloadable from the ServiceNow store.

New Features in this release:

• Integrate with global search.
• Skip user selection for non-managers/non-admins
• Relating ServiceDesk ticket for raised Access Request.
• SoD details in approval request ticket
• Ability to choose account while requesting access if a user has multiple associated accounts.

For detailed instructions on upgrading to this version, please refer to: documentation.sailpoint.com

Support related information:

• Support of ServiceNow SailPoint Apps has been updated to incorporate the most recent updates.
• Support for ServiceNow apps integrating with IdentityIQ 8.2 has been discontinued following the announcement of its end of life.

Supported ServiceNow Applications and Store Versions

For comprehensive information on ServiceNow SailPoint integrations, please visit: community.sailpoint.com