Introducing Access Request Administration

SailPoint® is thrilled to announce the launch of Access Request Administration in Identity Security Cloud!

The Problem

Identity Security Cloud (ISC) allows users and approvers to manage Access Requests today, but administrative tooling has been underpowered and required API knowledge to use.

Users have had access to actions like cancelling, reassigning, and approving access requests that administrators did not have., and these administrators did not have a simple and quick path to access requests in a powerful user interface that granted them the parity they needed for managing their system.

Many customers have developed their own external tooling alongside Identity Security Cloud, highlighting the need for more seamless integration. By enhancing visibility and control over the flow of Access Requests, administrators can enjoy an even greater level of oversight and efficiency, empowering them to effectively manage their systems.

The Solution

You spoke. We listened.

With the new Access Request Administration feature, administrators can view and manage all access requests across all of Identity Security Cloud and can enable in a timelier fashion the flow of governance activities. A singular user interface enables administrators to see, approve, reassign, remind, and cancel access requests as well as see a historical view of Access Requests. These administrators, as well as users they grant administrative or read only access, will have total visibility into all prior and pending Access Requests, and they will have the ability to remind, reassign, cancel, or overwrite approval for Access Requests pending both individual users as well as Governance Groups.

Who is affected?

• IdentityNow customers licensed for Access Request functionality
• Identity Security Cloud suites customers.

Important Dates

Access Request Administration will be available in production for all affected tenants starting the week of December 16, 2024.

Documentation

To ask questions and learn more please visit the Developer Community.