Enhancement: Application Page Conditional Display

Description

We’re streamlining the access request flow for customers who have chosen not to use Applications!

Until now, users at customer organizations that haven’t configured applications for access requests have seen an empty Applications tab in the Request Center, with instructions to click Access Items to view requestable items.

Now, they’ll be taken straight to the Access Items page—saving a click and reducing confusion!

Note: Any user with available access request recommendations will still see that tab as their initial view in the Request Center.

Action Required

No action is required to enable this new behavior. If no applications are configured for access requests, the Applications page will automatically be suppressed.

Important Dates - UPDATED

This is being rolled out in the next couple of weeks:

• Sandbox: Thursday, June 5, 2025
• Production rollout: June 19-24, 2025 (Due to a scheduling oversight, the production enablement was delayed a week from the original plan.)

To ask questions and learn more please visit the Developer Community.