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Atlassian Suite Cloud Connector: Required API Version Upgrade to v3

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  • Kamesht

    SailPoint

Atlassian Suite Cloud Connector: Required API Version Upgrade to v3

SailPoint is sharing an important update that may affect your Atlassian integration.

What is changing

Atlassian has announced that all Atlassian Marketplace V2 APIs will be permanently decommissioned on June 30, 2026. The SailPoint Atlassian Suite Cloud connector currently uses Atlassian Jira Cloud User API v2, which is impacted by this change.

What does this mean for you?

With the current Atlassian Suite Cloud application configuration in IdentityIQ, effective 30 Jun 2026, the Atlassian Suite Cloud connector will no longer connect to Atlassian services.

SailPoint’s Atlassian Suite Cloud connector is certified to work with Atlassian’s Jira Cloud Platform API v3. This would require updates to your existing Atlassian Suite Cloud application configuration.

Action required

To guarantee uninterrupted connectivity with Atlassian, it is imperative that your Atlassian Suite Cloud application(s) within IdentityIQ are configured to utilize the Atlassian Jira Cloud platform REST API v3 through the connector. Please follow these steps to update your application(s) :

  1. Access the /debug page within your IdentityIQ environment.
  2. Identify your application and select it to open the configuration settings.
  3. Locate the following configuration line: <key='apiVersion' value='2'/>
  4. Replace the aforementioned line with the following: <key='apiVersion' value='3'/>
  5. If the configuration is absent in the application, insert a new configuration line below the following entry: <key="siteURL" value="https://<yourdomain>.atlassian.net/"/>
  6. Click the 'Save' button to apply the modifications.
  7. Navigate to the IdentityIQ home page, then proceed to the Atlassian Suite Cloud application. Execute the 'Test Connection' operation. A successful test confirms that the configuration update has been implemented correctly.

Support

Should you require assistance with this update, please contact SailPoint Support.