AI-powered application onboarding makes cloud migration easier

SailPoint recently launched SailPoint Application Onboarding – a lifecycle management capability for enterprise applications that uses artificial intelligence (AI) to easily discover and connect, configure and manage access to ungoverned enterprise applications.

IdentityIQ customers may ask – how does this impact me since it is a SaaS capability? If you are an IdentityIQ customer considering moving to Identity Security Cloud, this new capability can make your migration experience smoother.

Challenges of manual application onboarding

Organizations have long been frustrated with both the process and pace required to onboard core applications. This is an ongoing and pervasive industry problem in the identity and access governance space with multiple pain points, including (stats are from SailPoint professional services and are derived from real-world customer examples):

• The “average” organization has about 360 applications to onboard
• “Above average” organizations have thousands of applications
• It takes 6-8 weeks to onboard a single application
• It costs about $10K per application (implementation/consulting + PS fees)
• About 10-20% of onboarding time is spent on correlation alone

When the initial application onboarding process is lengthy and expensive, customers will not realize the value of identity governance until much later.

AI-powered application onboarding

This new capability includes the ability to discover ungoverned applications and automated, AI-powered account correlation to map users’ identities to the application accounts they can access.

• Discover ungoverned applications - customers can choose from either SSO-Okta or manual uploads to discover ungoverned enterprise applications for complete visibility and flexibility
• Automated, AI-powered account correlation – customers can leverage automated, AI-driven guidance and recommendations to give IAMs the ability to easily map accounts to identities and correlate accounts to the source system/application. This step alone can help reduce up to 70% of the time spent.

Benefits include:

• Ability to choose application connectivity sources from hundreds of options, or get smart, AI-driven recommendations based on SailPoint identity security and industry best practices
• Guided and assisted application onboarding with AI-based recommendations to speed discovery, connect sources and suggest configuration options
• Solve the most complex & time-consuming challenges of correlation mapping and configuration
• Achieve faster time-to-value by quickly apply core identity security functionality to enterprise applications

IdentityIQ migration customers can benefit too

Many IdentityIQ customers may be reluctant to move from on-prem to cloud because of the tediousness of reconnecting to all the applications again. With SailPoint Application Onboarding, it helps alleviate the pain that is associated with the process of having to onboard all their applications yet again. SailPoint Application Onboarding capability is part of Identity Security Cloud Business and Business Plus at no additional cost.

Best Practices to onboard applications

• Acknowledge that application onboarding is both a technical and business process
• Gain visibility to as many applications as possible (governed or ungoverned) via discovery
• Work with business owners to find information about each application
• Collaborate with technical owners to identify the best approach to integrate
• Look for “patterns” of integrations
• Prioritize core integrations that has the most impact to the business
• Understand that not all applications can be connected due to business, technical, or financial reasons.
• Optimize your onboarding experience with tools and solutions available

We highly recommend any IdentityIQ customer considering migrating to cloud to take a deep look at this new feature from Identity Security Cloud. This is yet another benefit from our AI-powered automation portfolio that SailPoint is committed to.

To learn more, check out https://www.sailpoint.com/products/connectivity/application-onboarding/